Shipping policy

Last updated: November 7, 2026

Thanks for shopping with Nerds Among Us. Here's exactly how shipping works, what it costs, and when to expect your gear.

Where we ship

We currently ship to addresses in the United States only (including PO boxes for most items).

Shipping costs

Free standard shipping on most items. If an item ships free, checkout shows $0.00 shipping.
A small number of items ship from partner warehouses for a flat $3.99 or $4.90 per order from that warehouse. The exact amount is always shown at checkout before you pay.

Processing time

Orders are processed and handed to the carrier within 1–3 business days (Monday–Friday, excluding US holidays). Orders placed after 2 PM Pacific time, or on weekends and holidays, start processing the next business day.

Delivery time

After your order ships, delivery takes 3–11 business days depending on the item and your location. In total, most orders arrive within 4–14 business days of purchase. Many items arrive faster; the delivery estimate at checkout is the best guide for your order.

Orders with multiple items

Our products ship from several warehouses, so an order with more than one item may arrive in separate packages on different days. You'll get tracking for each package. You are never charged extra for split shipments.

Tracking

As soon as your order ships, we email you a tracking number and link. Tracking can take 24–48 hours to start updating.

Holiday orders

Carriers are busier from mid-November through December. For delivery before December 25, we recommend ordering by December 5.

Lost, late, or damaged packages

If tracking shows delivered but you can't find it, check with neighbors and your mailbox, then email us within 7 days and we'll open a claim with the carrier.
If your order hasn't arrived within 20 business days of purchase, contact us and we'll send a replacement or give you a full refund.
If an item arrives damaged or wrong, see our Refund Policy — we cover the fix.

Address changes and cancellations

Need to change your address or cancel? Email us as soon as possible. We can change or cancel an order free of charge until it ships. Once it's in transit we can't change it, but you can still return it under our Refund Policy.